- Session Number:
- Wednesday, April 10, 1:45 PM - 2:30 PM
- Open to:
Innovations follow a common lifecycle pattern – from visionary hype to difficult disillusionment to value-added productivity. Likewise, organizations follow adoption patterns of early visionaries, pragmatists, conservative followers and laggard skeptics. Capgemini presents its 2019 industry survey results on the adoption of MRO innovations such as interactive voice computing, service parts...