April 9 - 11, 2019
Georgia World Congress Center
Atlanta, Georgia, USA

Crossing the Digital MRO Divide presented by Capgemini

  • Wednesday, 04/10/2019: 1:45 PM - 2:30 PM
  • Session Number:  420


        Complimentary session! This session is open to all attendees of MRO Americas.

        Hosted by CapgeminiInnovations follow a common lifecycle pattern – from visionary hype to difficult disillusionment to value-added productivity. Likewise, organizations follow adoption patterns of early visionaries, pragmatists, conservative followers and laggard skeptics. Capgemini presents its 2019 industry survey results on the adoption of MRO innovations such as interactive voice computing, service parts optimization, predictive maintenance, connected aircraft operations and the autonomic airline.  Which innovations have stalled and which are accelerating? Industry leaders give their perspectives on what is delivering operational and financial value; what new business models these innovations are enabling; and what is in store for the future.


        David Doyle

        VP Corporate Strategy
        Lufthansa Technik

        Gary Hammes

        VP Engineering and Quality
        Delta TechOps

        Michael Wm. Denis

        Senior Director
        Session Leader

        Mike Fleming

        VP Commercial Services
        Boeing Global Services

        Norman Baker

        SVP Digital Transformation Customer Services

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