OEM Benchmarks - Airline Customer Satisfaction
- Wednesday, 04/10/2019: 10:30 AM - 11:15 AM
- Session Number:
The relationship between airlines and OEMs does not end at the point of sale. What else are the airlines looking for the OEMs to deliver? What is the current status of intellectual property rights and operational data sharing concerns? How can OEMs help to reduce MRO costs for the airlines?