April 9 - 11, 2019
Georgia World Congress Center
Atlanta, Georgia, USA

OEM Benchmarks - Airline Customer Satisfaction

  • Wednesday, 04/10/2019: 10:30 AM - 11:15 AM
  • Session Number:  111

        Description:

        The relationship between airlines and OEMs does not end at the point of sale. What else are the airlines looking for the OEMs to deliver? What is the current status of intellectual property rights and operational data sharing concerns? How can OEMs help to reduce MRO costs for the airlines?

        Speakers:

        Lewis Prebble

        SVP - Customers, Americas
        Rolls-Royce
        Speaker

        Phil Bathurst

        Managing Director, EAMS
        Embraer
        Speaker

        Timothy J. Kuder

        PMP, Senior Industry Analyst - Aerospace & Defense
        Frost & Sullivan
        Moderator


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